FAQ

FAQ

where can i find your size chart?

all size chart can be found on our product description.

do you have a physical store?

we are working hard to get our own physical store. stay tuned for future stockists.

are all your products in stock and ready to be shipped out?

yes, all our available products are in stock and ready to be shipped out.

do out of stock products come back?

sadly, we will not restock any of our sold out products. 

do you ship internationally?

our website currently only works in indonesia, please contact us for any international shipment and we will do our best to help you.

how long do i have to make payment for my order?

we give all our customers 3 hours to make their final payment before it is automatically cancelled. we do this to give other customers a chance to purchase our products.

can i cancel my order?

unfortunately, orders cannot be cancelled. 

what is your return and exchange policy?

we do not except returns and exchange at the moment. all sales are final.

how can i track my order?

all orders will be provided with a tracking number once it has been shipped, please kindly check your email.

how long will I receive my order?

please allow 2-3 days for us to process your order and another 1-5 days for your order to reach your address.

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